Drawing Hands - M.C. Escher

Components of an artificial intelligence

Drawing Hands by M.C. Escher EMERGENT OR BY DESIGN? How can we achieve this lofty goal of creating an Artificial Intelligence. Is it enough to create something that can listen to our questions and gi… » more

Blind Monks Examining an Elephant

I applied to Vicarious

Blind Monks Examining an Elephant by Hanabusa Itchō I applied to Vicarious. Elon Musk, Mark Zuckerberg, Jeff Bezos, Ashton Kutcher and others have invested in Vicarious, a company founded to work on … » more

How to leverage experience in data driven decision making.

Intuition and analytics can work together. In this article we will discuss how you can leverage years of experience to enhance and augment modern data driven decision making methodologies. If you are… » more

Work/Life Planning Graphic - JohnnyGoldstein

My segmented life

Work/Life Planning Graphic by JohnnyGoldstein People are not profiles If you're like me, life isn't a clean record of attributes and experiences all lined up and indexed for fast access. For me, li… » more

Beauty is in the eye of the beholder

Measuring User Experience

What is User Experience anyway and what are we measuring? User Experience (or UX) is all of the following as relates to anything a user interacts with: usability emotional reaction expected functiona… » more

Delightfully Easy

Make it easy and customers will come back for more. That's what Matthew Dixon, Karen Freeman, and Nicholas Toman found when, in 2010, they introduced the Customer Effort Score (CES) to help explain … » more